JL Terms & Conditions
Company Name: JayLee Cosmetics (Pty) Ltd
Registration Number: K2023806679
Effective Date: 18 July 2025
These Terms & Conditions govern your use of the JayLee Cosmetics website and services. By accessing or purchasing from our site, you agree to the terms outlined below.
🏢 Company Information
JayLee Cosmetics (Pty) Ltd is a registered business in the Republic of South Africa.
Country of Domicile: South Africa
Registered Address:
Shop 21, Epsom Downs Centre
13 Sloane Street, Bryanston, Johannesburg, 2191
🛍️ Products & Pricing
- All products are subject to availability.
- Prices are listed in South African Rand (ZAR) and include VAT.
- We reserve the right to change prices or discontinue products at any time.
💳 Payments
- Payments are processed securely via approved gateways.
- We are integrating FNB e-commerce to support Visa and MasterCard transactions.
- JayLee Cosmetics does not store card details.
🚚 Delivery
- Orders are shipped via The Courier Guy.
- Delivery fees are calculated at checkout based on location and parcel size.
- Free delivery applies to orders over R500.
- Tracking details are provided via email or SMS.
🔁 Returns & Refunds
- Returns accepted within 7 days for unused, unopened items.
- Exchanges available for damaged or incorrect items (notify within 3 days).
- Refunds processed within 7–10 business days to the original payment method.
- Opened cosmetics, sale items, and gift cards are non-refundable.
🔐 Privacy & POPIA Compliance
- We collect and process personal data in accordance with the Protection of Personal Information Act (POPIA).
- Your data is used only for order fulfillment, support, and marketing (if opted in).
- For full details, see our Privacy Policy.
📧 Contact Us
For support or inquiries:
📧 info@jaylee-cosmetics.com
📞 +27 64 537 9147