JL Shipping/ Delivery Policy
Company Name: JayLee Cosmetics (Pty) Ltd
Registration Number: K2023806679
Effective Date: 18 July 2025
At JayLee Cosmetics, we’re committed to delivering your beauty essentials quickly, securely, and affordably—because your glow shouldn’t wait.
📦 Order Processing
- Orders are processed within 1–2 business days after payment confirmation.
- Orders placed on weekends or public holidays are processed on the next business day.
🇿🇦 Nationwide Delivery (South Africa)
We proudly partner with The Courier Guy to ensure reliable delivery across South Africa. Rates are based on parcel size and destination zone. Final delivery cost is calculated at checkout based on your location and parcel weight:
| Delivery Type | Timeframe | Fee |
| Standard Delivery | 2–5 business days | R100 flat rate |
| Free Delivery | 2–5 business days | Orders over R1000 |
| Express Delivery | 1–2 business days (select areas) | R150 |
📬 Tracking & Notifications
Once your order is dispatched, you’ll receive a tracking number via email or SMS. You can track your parcel directly on The Courier Guy’s website using your waybill number.
📍 Address Accuracy
Please ensure your delivery address is correct and complete. JayLee Cosmetics is not responsible for delays or losses due to incorrect address details.
🌍 International Shipping
We currently ship only within South Africa. For international inquiries, please contact us directly.
📞 Contact Us
For delivery questions or support:
📧 info@jaylee-cosmetics.com
📞 +27 64 537 9147
📍 Shop 21, Epsom Downs Centre, 13 Sloane Street, Bryanston, Johannesburg, 2191